Terms
Engagements with Turcotte O'Keeffe, Inc. / tokcreative.com are structured to be clear, predictable, and aligned with project requirements from the start.
Scope and Estimates
Each project is scoped and quoted before work begins. Timelines and deliverables are defined based on the information provided.
Client Responsibilities
Clients are responsible for providing accurate content, assets, and feedback in a timely manner to support agreed timelines.
Revisions
Revision rounds are defined within each project scope. Additional work outside of scope may require a revised estimate.
File Delivery
Final files are delivered in agreed formats (PowerPoint, Keynote, Google Slides, or other specified formats).
Confidentiality
All client materials are treated as confidential. NDA agreements are available upon request.
Liability
While every effort is made to ensure accuracy and quality, final use of materials remains the responsibility of the client.